What is a CRM? A plain-English guide for small businesses in India
A CRM keeps every enquiry, call and follow-up in one place so no customer slips through the cracks. Here is what it does, who needs one and how to start without a big project.
Practical guides on getting more enquiries, following up on time and turning leads into customers, written for Indian businesses, institutes and agencies.
A CRM keeps every enquiry, call and follow-up in one place so no customer slips through the cracks. Here is what it does, who needs one and how to start without a big project.